Terms & Conditions
Welcome to L’adore Beauty Clinic. By accessing or using our website, booking services, or attending appointments, you agree to be bound by the following Terms & Conditions. Please read them carefully
1. General Information
L’adore Beauty Clinic ("we," "our," or "us") provides beauty, skincare, and wellness services to clients in accordance with these terms. We reserve the right to update these terms at any time without prior notice. Continued use of our services indicates acceptance of any changes.
2. Appointments & Bookings
• Appointments can be booked online, by phone, or in person.
• A confirmation message will be sent once your booking is successfully scheduled.
• Some of our services are strictly available only to clients aged 18 and above, due to medical, legal, or safety considerations. For other treatments, minors under the age of 18 may be accepted only with prior written consent from a parent or legal guardian. In all cases, L’adore Beauty Clinic reserves the right to assess the suitability of the requested service and may refuse to provide treatment if it is deemed inappropriate for the client’s age or condition.
3. Cancellations & No-Shows
• Cancellations or rescheduling must be made at least 24 hours in advance.
• Late cancellations or failure to show up for an appointment may result in a cancellation fee or the loss of a prepaid session.
• Repeated no-shows may lead to a requirement for prepayment for future bookings.
4. Health & Medical Conditions
Clients are solely responsible for providing accurate, complete, and up-to-date medical and personal information prior to undergoing any treatment at L’adore Beauty Clinic. This includes, but is not limited to, disclosing any known allergies, skin sensitivities, chronic medical conditions, medications (topical or systemic), recent surgeries, or other health-related concerns that may affect the safety or effectiveness of the treatment. It is essential that this information be communicated directly to your therapist during consultation or prior to each session. Failure to disclose relevant health information may increase the risk of adverse reactions or complications, for which the clinic cannot be held liable. We reserve the right to refuse, postpone, or modify any treatment if we determine that proceeding may pose a health risk or is contraindicated based on the information provided or observed during consultation.
5. Results Disclaimer
While our practitioners are trained professionals committed to delivering high-quality treatments using reputable methods and products, individual results may vary depending on a range of factors, including skin type, lifestyle, age, pre-existing conditions, and how consistently aftercare instructions are followed. For this reason, we do not guarantee specific outcomes from any treatment. Dissatisfaction with the visible or perceived results of a service, including lack of expected improvement, does not constitute grounds for a refund. Our team will always aim to advise you honestly and manage expectations during consultation, and we encourage open communication before and after your session to ensure the most appropriate care is given.
6. Payments & Refunds
• Payments are due at the time of service, unless pre-paid or otherwise arranged.
• We accept cash as well as major debit and credit cards.
• For refunds and returns, please refer to our Refund Policy.
7. Gift Cards & Packages
• Gift cards and treatment packages are non-refundable and non-transferable, unless otherwise stated in writing.
• Lost or stolen gift cards will not be replaced.
• Packages must be used within the stated validity period.
8. Use of Website & Content
• While we strive to ensure that the content on our website is accurate, up to date, and informative, L’adore Beauty Clinic makes no warranties or representations regarding the completeness, accuracy, reliability, or availability of any information provided on the site. The content is intended for general informational purposes only and should not be considered professional medical advice, diagnosis, or treatment.
• By using this website, you acknowledge and agree that L’adore Beauty Clinic shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to, use of, or reliance on any part of the website, including (but not limited to) information, service descriptions, prices or third-party links. Any decisions made based on website content are made at your own risk, and we strongly encourage users to contact us directly for personalized guidance before acting on any information found on the site.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
10. Liability
• L’adore Beauty Clinic shall not be held liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to personal injury, allergic reactions, irritation, infection, loss of data, revenue, or reputation, resulting from the use of our services, products, or facilities — whether such damages were foreseeable or not, and even if we were advised of the possibility of such damages.
• By booking and receiving any treatment or service at L’adore Beauty Clinic, you expressly acknowledge and accept that all aesthetic, cosmetic, and wellness procedures carry inherent risks, including but not limited to temporary redness, swelling, discomfort, adverse skin reactions, or in rare cases, complications. You confirm that you have been given the opportunity to ask questions, understand the nature of the treatment, and are proceeding voluntarily and at your own risk. You agree to release L’adore Beauty Clinic and its staff from any liability for outcomes that fall within the scope of normal risk or individual variability of results.
11. Complaints & Feedback
We value your feedback. If you are unsatisfied with any part of your experience, please contact us directly at as.venus.centre.LTD@gmail.com or via WhatsApp at 97783240. We aim to resolve all concerns in a professional and timely manner.
12. Governing Law
These Terms & Conditions are governed by the laws of the Republic of Cyprus. Any disputes will be handled in the competent courts of the Republic of Cyprus.
Contact Information
L’adore Beauty Clinic
Vasileos Konstantinou 26
Email: as.venus.centre.LTD@gmail.com
Phone/WhatsApp: 97783240
